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  GreenLion

  Participant

  January 6, 2026 at 17:27

  There is an issue with YITH badge management, the plugin is up to date and downloaded on our staging site but I think some custom dev that xstore devs have created for us is conflicting with the plugin. Can you please review as to why this is not letting us create badges and ensure no badges we currently have on products (mg attribute bubble) disappear.

  Please, contact administrator
  for this information.

  #463810 Copied
  3 Answers
  

  Samir Malik

  Support staff

  January 7, 2026 at 07:18

  Hello,

  It appears that the issue originates from the YITH WooCommerce Badge Management plugin when no badge has been created yet.

  We have created a badge, and it is now functioning correctly.

  https://prnt.sc/7bmJ3-1Tu2EI

  Could you please check it again?

  Best regards,
  The 8Theme Team

  #463826 Copied
  

  GreenLion

  Participant

  January 9, 2026 at 13:18

  how was a badge added, an add badge button was not showing to us previously, you can see this is staging. On production there is still no button for yith

  #463987 Copied
  

  Samir Malik

  Support staff

  January 9, 2026 at 15:27

  Hello,

  We have attempted to access the following link: https://greenliondistro.com/wp-admin/post-new.php?post_type=yith-wcbm-badge&security=38cb4e8018&badge-type=text.

  Could you please check it again?

  Thank you for your assistance.

  Best regards,
  The 8Theme Team

  #463999 Copied
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