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Yith add ons is not compatible with xstore nucleo

This topic has 9 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

Cristina

Participant

November 25, 2024 at 01:16

since I upgrade I have been having problems showing the add ons of with but when I disable nucleo it works what can I do?? example : http://whatevernacional.com/product/paquetes-adheribles-2/

#424982 Copied Theme version: 9.4.1

8 Answers

Luca Rossi

Support staff

November 25, 2024 at 13:24

Dear Cristina,

We hope this message finds you well.

Could you kindly provide clarification regarding the issue with the YITH WooCommerce Product Add-ons & Extra Options Premium plugin? If possible, we would greatly appreciate it if you could share any relevant screenshots or videos to help us better understand the situation.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Best regards,
The 8Theme Team

#425111 Copied

Cristina

Participant

November 25, 2024 at 19:49

O send you a pic of the example and This Is the link. It was perfect Before :

https://whatevernacional.com/product/plantilla-de-vinil-para-termos/

Files is visible for topic creator and
support staff only.

#425197 Copied

Cristina

Participant

November 26, 2024 at 01:29

O Also want to know why no i dont revive email notifiying me your answer thanks

#425216 Copied

Luca Rossi

Support staff

November 26, 2024 at 08:15

Dear @Cristina,

We hope this message finds you well.

We would like to inform you that your XStore theme and XStore Core plugin are currently outdated. Could you kindly update them to the latest version at your earliest convenience? Alternatively, if you prefer, please grant us permission to update them on your behalf.

Additionally, we noticed your concern regarding not receiving email notifications about our responses. We kindly suggest checking your SPAM or Junk folder, as our emails may have been filtered there.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#425237 Copied

Cristina

Participant

November 26, 2024 at 13:25

Mary thanks can you help with This? Updating

Please contact administrator
for this information.

#425292 Copied

Luca Rossi

Support staff

November 27, 2024 at 09:34

Dear Cristina,

We hope this message finds you well.

We would like to inform you that the Catalog Mode has been disabled, as shown in the following screenshot: [Screenshot Link](https://prnt.sc/AaE17j8MtyjF).

After making this adjustment, we have verified that all the options are now functioning correctly. Please find the links below for your reference:

– [Product 1](https://whatevernacional.com/product/plantilla-de-vinil-para-termos/)
– [Product 2](https://whatevernacional.com/product/paquetes-adheribles-2/)

Could you kindly double-check on your end to confirm everything is working as expected?

Thank you for your time and assistance.

Best regards,
The 8Theme Team

#425431 Copied

Cristina

Participant

November 27, 2024 at 12:42

Many thanks i can believe This it to ok me 6 months 😅 jajaja have a good day.

#425484 Copied

Andrew Mitchell

Support staff

November 27, 2024 at 14:50

Dear Cristina,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#425508 Copied
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Yith add ons is not compatible with xstore nucleo

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