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Xtore Theme – Error When Uploading For First Time

This topic has 7 replies, 3 voices, and was last updated 2 weeks, 5 days ago ago by Alex Carter

  • Avatar: Joseph
    Joseph
    Participant
    May 14, 2025 at 12:46

    I newly bought this theme. And tried with two developers. Both said this theme has bugs.
    Please remake or refund please.

    Error that occur after installing the theme.

    This once displaying on the the main Xstore page and admin pannel.
    FYI ( I have tried using child theme, After that I’ve moved to main theme and did the edits. Still not working )

    “Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the xstore domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/gsmicrol/domains/gsmicro.lk/public_html/wp-includes/functions.php on line 6121”

    #444291 Copied Theme version: 9.4.13
    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 14, 2025 at 14:10

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #444302 Copied
    Avatar: Joseph
    Joseph
    Participant
    May 14, 2025 at 16:28

    Please find the details below.

    Please contact administrator
    for this information.
    #444334 Copied
    Avatar: Joseph
    Joseph
    Participant
    May 15, 2025 at 10:59

    Any Updates regarding the issue.. We are waiting?

    #444476 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 15, 2025 at 13:09

    Hello, Joseph,

    Thank you for providing access. We have resolved the issue by making changes to the following file:

    wp-content/themes/xstore/framework/panel/panel.php

    Kindly check and confirm that everything is working as expected. Please note that this fix will also be included in the next theme update.

    Best regards,
    8Theme Team

    #444495 Copied
    Avatar: Joseph
    Joseph
    Participant
    May 16, 2025 at 07:59

    Sorry to say, it is not loading & its endlessly loading. see the attached images. We dont have time for R&D work here.

    I will go with refund. Please process the refund without dragging it….

    Thanks

    Files is visible for topic creator and
    support staff only.
    #444558 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 16, 2025 at 08:40

    Hello,

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #444569 Copied
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The issue related to '‘Xtore Theme – Error When Uploading For First Time’' has been successfully resolved, and the topic is now closed for further responses

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