XStore vs YITH Product Add-Ons & Extra Options (premium version)

This topic has 6 replies, 2 voices, and was last updated 1 year, 6 months ago ago by Rose Tyler

  • Avatar: andy80
    andy80
    Participant
    September 13, 2022 at 16:38

    Hello,

    I found couple o problems with XStore theme after plugin installation.

    Plugin crashes variable product gallery – solution from YITH support:

    add below code to functions.php file in child theme:

    if ( class_exists( ‘YITH_WAPO’ ) ) {
    remove_action( ‘init’, array( YITH_WAPO::get_instance(), ‘load_modules’ ), 0 );
    }

    now gallery works 🙂

    The second problem is ajax add to the cart option in the theme settings – a product with additional options created by plugin can’t be added to the cart. After disabling this option everything is ok. Could you please check where the problem is (plugin or theme) and possibly fix it? I would like to keep ajax add to cart feature…

    Thanks in advance!
    Andy

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2022 at 15:36

    Hello,

    There is no fix for this right now, unfortunately.
    We would recommend keeping the “ajax add to the cart” option disabled, in case you want to use that 3rd party plugin.

    Regards

    Avatar: andy80
    andy80
    Participant
    September 14, 2022 at 15:48

    Hi,

    thanks for reply.

    Yith support told me that is theme related issue. Can I expect some fix in next update?

    Or mabye you can recommend plugin for extra product options which works well with XStore and ajax feature as well?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2022 at 16:15

    Hello,

    No, unfortunately.
    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Regards

    Avatar: andy80
    andy80
    Participant
    September 15, 2022 at 09:31

    Hi,

    this is obvious for me, but sometimes only small fix is needed to make it work.

    XStore by default uses other Yith plugin (wishlist) this is why I choose another plugin from their portfolio hoping it will work as well. In this example no, so I’ll give up on ajax cart or I’ll try find another plugin for extra options.

    Thanks for your time
    Andy

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2022 at 09:35

    Hello @Andy80,

    Thank you for the reply.
    Unfortunately, there is no quick fix in this case.
    Thank you for understanding!

    Regards

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