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Xstore Various - by vapejuicy - on WordPress WooCommerce support

This topic has 35 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Olga Barlow

vapejuicy

Participant

June 30, 2016 at 14:46

Can I email a screenshot?

#131936 Copied

Olga Barlow

Support staff

July 1, 2016 at 08:21

Hello,

It would be better if you could send us screenshot link. There are a lot of programs for these purposes for example lightshot screenshot, infinit, gyazo.

Regards

#132041 Copied

vapejuicy

Participant

July 1, 2016 at 08:57

Hi Olga,

If you go to the site from a mobile, and go the menu and try and search for a value that does not exist – e.g. type dhu – then you will see

I have downloaded version 1.2 – how can i upgrade without breaking anything 🙂

Thanks 🙂

#132054 Copied

Olga Barlow

Support staff

July 1, 2016 at 11:28

Hello,

First of all backup all the files and BD before update, just in case.
Then follow the documentation https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade

Could you tell me what exactly is wrong with that page http://prntscr.com/bnfi4d http://prntscr.com/bnfijq

Regards

#132095 Copied

vapejuicy

Participant

July 1, 2016 at 11:42

Hi Olga,

http://prnt.sc/bnfn7q

You can see the rendering on iPhone there

Thanks

#132099 Copied
Olga Barlow

Support staff

July 1, 2016 at 13:08
Hello,

Oh, I see. Sorry, my bad.

Find code that we provided to you to change sidebar position and replace by following
```
.sidebar-position-left > .row {
display: -webkit-flex;
display: flex;
-webkit-flex-wrap: flex-wrap: wrap;
flex-direction: column-reverse;
}
```
Regards
#132107 Copied
vapejuicy

Participant

July 1, 2016 at 13:45

Hi – Thanks 😉

Ive done the upgrade – how do i tell if it worked – it say 1.0.2 in the core plugin?

Thanks

#132109 Copied

Olga Barlow

Support staff

July 1, 2016 at 13:54

Latest version of XStore Core plugin is 1.0.2. But the latest version of XStore theme is 1.2. Plugins version you can check in Dashboard > Plugins and themes – in Appearance > Themes.

Regards

#132110 Copied

vapejuicy

Participant

July 1, 2016 at 13:58

Ok – looks like we are good

I have been trying all day to get a gap between my carousel slider slides on the home page, where it says buy juices, vape kits and accessories – just can’t work it out

i want it exactly how it is but a gap between the slides any tip? 🙂

Thanks

#132111 Copied

Olga Barlow

Support staff

July 1, 2016 at 14:34

Hello,

Done. Check, please.

Regards

#132119 Copied

vapejuicy

Participant

July 1, 2016 at 14:37

Hi Olga – Wow thanks

On desktop they look great but on mobile can they be a bit bigger so the gap is smaller all around?

Thanks

#132123 Copied

vapejuicy

Participant

July 1, 2016 at 16:34

Hi Olga,

I have tried and tried again to get the capon mobile to reduce to make it look even between the slider and banner below, could you please take a look?

Thanks

#132146 Copied

vapejuicy

Participant

July 1, 2016 at 18:48

Hi Olga,

Also when i view an image on IE or Chrome in full screen mode it does not render properly – it is far bigger and blurred

Please can you assist

Thanks

#132164 Copied

vapejuicy

Participant

July 1, 2016 at 21:20

Hi – since the upgrade the menu and search is not working in tablet view on the IPAD

We also have rendering issues on all desktop IE, Chrome and IMAC Safari, the images are showing blurred and large

If you use IE/Chrome in full screen mode you should see it

Guess we can pick this up next week

Thanks for all your help this week

Have a good weekend – Chris

#132172 Copied

Olga Barlow

Support staff

July 2, 2016 at 11:28

Hello, @vapejuicy

I think it would be faster if you contact me on Monday in chat http://prntscr.com/bnu6h7 I’ll be there from 9.00 (UTC +0). And we’ll solve your issues one by one. Have a good weekend too!

Regards

#132232 Copied
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