Hi i have updated the website two-kitchen.com to the newest version of xstore with kirki . but when i change the first page to home the site goes down,https://gyazo.com/8aef130613cddd2050ab1e56595e15f3 but when i change it to another page the site is live and works fine.. https://gyazo.com/cf96b108b3c9f808031977c895fa1a0c
any idea why that is?
i also cant see wp bakery in the page section while at role manager everything is activated.
You need to enable WP debug mode https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Try to disable all third-party plugins, that do not come bundled with our theme https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check how it works then.
Hi, i did the debugging but it didnt say anything. also all the plugins deactivated, nothing. when i change team it works again. What i also see is that the kirki is not in the plugin section. Could u pls check what is wrong ?
As I can see, pages can be edited using WPBakery Page Builder – http://prntscr.com/qoipea
Required files of kirki are bundled in Core plugin, so you do not need to install the Kirki as a separate plugin.
403 error is related to server configuration, contact your hosting provider.
Let us know if you need any further assistance from our side.
Ok still dont understand why this is happening because when i change in the settings that another page should be the homepage the site is working well.
Another website with xstore theme on another server etc is facing similar difficulties https://gyazo.com/04092bc94cf1b8a7396397d4c3af77ef although the site is online, when activating xstore options a error 500 comes. any idea why?
Provide us with FTP access to your site to check the issue in more detail.
403 error caused by WP Store Locator plugin and appear even with the default theme
Contact plugin author to fix the issue because it’s not related to our theme on any side.
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