Xstore theme over written my lost password links

This topic has 3 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: Matt P
    Matt P
    Participant
    November 29, 2022 at 05:02

    Hi there,

    I had a fully functional log in system with my site until i updated/installeld the theme. It was causing a redirect to a non-existing page. I have had it reverted with php to show the WordPress login. However i need it to be the site login/ branded login.

    I had assistance from the members team and they said I should contact you regarding this.

    I have read other tickets and if you are unable to help me amend it please can your provide me with the location of the snippet so that i can amend it myself.

    Please let me know. Thanks

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Matt P
    Matt P
    Participant
    November 29, 2022 at 10:59

    Please could i get some help – its rather urgent. Thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2022 at 14:01

    Hello,

    Please describe the situation and problem in more detail and with screenshots.
    Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
    Provide temporary wp-admin and FTP access.
    wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

  • Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘Xstore theme over written my lost password links’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.