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XStore >Theme Options not working - by joy

This topic has 5 replies, 2 voices, and was last updated 4 years, 6 months ago ago by joy

  • Avatar: joy
    joy
    Participant
    November 16, 2020 at 12:44

    Hi there, I don’t know why I can’t edit in XStore >Theme Options.
    Can you please help me,
    Thank you

    Please, contact administrator
    for this information.
    #259777 Copied Theme version: 7.12
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 13:49

    Hello,

    I opened your Theme Options and don’t see error http://prntscr.com/vk1mde
    Could you, please, explain to me what error do you have? Maybe provide us with screenshot for better understanding.

    Regards

    #259797 Copied
    Avatar: joy
    joy
    Participant
    November 16, 2020 at 15:23

    Hi there, The theme it’s fine. My problem is that I can’t make any change in the Theme option. The last time when I us it on another site, the Theme Option let me do the changes on Screen(LIke when I was hovering over a widget or whatever space, that thing highlighted in green and option appears) hope you understand me

    #259817 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 19:18

    Hello,

    I see some 500 error in the console http://prntscr.com/vk8qac Could you, please, contact your hosting provider and ask them about server error logs. Provide us with these server error logs and also FTP access to your site.

    Regards

    #259881 Copied
    Avatar: joy
    joy
    Participant
    November 17, 2020 at 12:36

    Great work, yes was something wrong with my host.
    Thank you

    #259981 Copied
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