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  khail

  Participant

  December 18, 2025 at 17:37

  I am installing the XStore theme and when I go to activate the XStore Core plugin. It is returning a fatal error message and ask me to reach out to you. Can you help to get it installed for me?

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  #462776 Copied
  2 Answers
  

  khail

  Participant

  December 18, 2025 at 21:49

  Can you guys help? Do you have another file I can try?

  #462780 Copied
  

  Samir Malik

  Support staff

  December 19, 2025 at 06:01

  Hello,

  We have identified a conflict between the XStore Core plugin and the Kirki Customizer Framework plugin.

  We have temporarily disabled the Kirki Customizer Framework plugin, and everything is now functioning properly.

  Could you please take a look at this issue?

  Best regards,
  The 8Theme Team

  #462795 Copied
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