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XStore Theme After update UI, data not sync real time

This topic has 4 replies, 2 voices, and was last updated 3 months ago ago by Alex Carter

Pasindu Dulanjana

Participant

September 2, 2025 at 09:35

After I changed Ui using Elementor. Then move website, UI is not synced in real time. Need to clean the cache in the browser. I faced this issue many times. Can u say what the issue is and how to fix this?

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3 Answers

Alex Carter

Support staff

September 2, 2025 at 09:45

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Pasindu Dulanjana

Participant

September 2, 2025 at 10:25

I added details inside the Private content. Can u check?
And now I added several contents, and a product list widget inside the home screen. Then I see the site, I can’t see this widget or products.

Please contact administrator
for this information.

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Alex Carter

Support staff

September 2, 2025 at 11:05

Hello,

We appreciate your prompt response.

We kindly recommend temporarily disabling the cache plugin while making changes to your website. This will allow you to check how everything functions under these conditions.

Best regards,
The 8Theme Team

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