Xstore theme activation not works. Pleas help whit theme activation.Thank You.

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 6 days ago ago by Rose Tyler

  • Avatar: Jippii
    April 16, 2024 at 17:38

    Pleas Help.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2024 at 07:11

    Hello, Jippii,

    Thank you for reaching out to us.

    Could you kindly inform us if you encounter any error messages while attempting to activate the theme (XStore > Welcome panel > registration form)? For us to assist you more effectively, please provide a screenshot detailing the specific error.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Jippii
    April 20, 2024 at 21:07

    Activation now works.
    I have next problem.Works Simple auction Plugin whit XStore Theme?
    I installed Simple Auctions but Bid now Button and Timer missed.


    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 21, 2024 at 06:35

    Hello, Jippii,

    We do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
    Should you require customizations, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. Please be aware that customization services will incur additional charges.

    Best Regards,
    8Theme’s Team

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