XStore System Staus show me that “allow_url_fopen” is disabled but is not true..

This topic has 4 replies, 3 voices, and was last updated 28 seconds ago ago by Andrew Mitchell

  • Avatar: Iang
    Iang
    Participant
    May 8, 2026 at 09:26

    Hi,
    I am writing to report a discrepancy regarding the system requirements for my XStore setup.
    The XStore System Status panel currently indicates that the “allow_url_fopen” directive is disabled. However, after checking my Aruba hosting configuration, this setting appears to be correctly enabled.
    To assist with your investigation, I have attached two screenshots: one showing the notification within the XStore dashboard and another confirming the active status on my hosting server.

    Could you please look into this to determine why the system is not recognizing the enabled setting?
    Let me know.
    Angelo

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    support staff only.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 8, 2026 at 10:03

    Hello @Iang,

    Please clear the system status cache by clicking the button on your System Requirements page, and then check again. If the issue persists, kindly provide us with temporary wp-admin access in the private content area so that we can review your settings.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Iang
    Iang
    Participant
    May 8, 2026 at 10:15

    Hi,
    I tried to refrash system status but nothing changed.

    Attached there are user e pw.
    Thanks
    Angelo

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 8, 2026 at 11:40

    Hello,

    Thank you for providing access. We can see that the issue exists. We are checking whether the function allow_url_fopen is enabled using the ini_get('allow_url_fopen') function, and we expect the value of allow_url_fopen to correspond to one of the following true or false states:

     "1" → true  
     "On" → true  
     "true" → true  
     "0" → false  
     "Off" → false  
     "" → false  

    Unfortunately, we do not know which specific value the plugin uses to display allow_url_fopen as enabled.

    Best regards,
    8Theme Team

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