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Xstore Portfolio page – when editing the page becomes empty of content

This topic has 5 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Rose Tyler

Robert

Participant

February 18, 2019 at 17:16

Hi

Something that I have just noticed after upgrading a site from v4.28.1 to 5.1.6.1.

Initially, the existing portfolio page opens fine when viewing. After I edit the page, I initially see the Gutenberg editor, so I switch to WP bakery Page Builder mode, and the contents are no longer there. If I save the page and reload the view of the page, it’s now blank. Something is causing the contents of the Portfolio page to disappear when editing.

Please help?

#209446 Copied Theme version: 5.1.6.1

4 Answers

Robert

Participant

February 18, 2019 at 17:25

Note – I have worked out that I can add the portfolio again by adding the 8Theme Portfolio element. But other items on that page like leader text used for SEO purposes would have been lost.

However, after recreating the page by adding the 8Theme portfolio element, I see that the comments field is now showing, and it wasn’t before. I have ensured that “Allow Comments” in the discussion field on the page is not ticked, but the comments are showing anyway. Something very strange going on with the Portfolio page after the update.

#209447 Copied

Olga Barlow

Support staff

February 18, 2019 at 17:40

Hello,

Go to Theme Options > Portfolio > make sure that you chose the Portfolio page there. We moved the choosing of the portfolio template fron the page settings to Theme Options and probably this is the reason of your problem.

Regards

#209448 Copied

Robert

Participant

February 20, 2019 at 00:42

Thank you very much Olga. That has worked. 🙂

#209483 Copied

Rose Tyler

Support staff

February 20, 2019 at 08:06

Hello,

You’re welcome!

Regards

#209489 Copied
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Xstore Portfolio page – when editing the page becomes empty of content

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