• 

  DanielMontese

  Participant

  July 12, 2017 at 11:14

  Dear EightTheme Team.
  I’ve a problem with a working progress site using XStore.
  Suddenly the product category page doesn’t work properly anymore, when I click on a category in the shop page the site return a 404 page. I’m using loco translator plugin. I’ve checked and saved the permalinks many times but the problem remains.
  How can I solve this problem?

  Thank you very much

  Please, contact administrator
  for this information.

  #167718 Copied Theme version: latest WooCommerce version: latest
  3 Answers
  

  Olga Barlow

  Participant

  July 12, 2017 at 14:10

  Hello,

  Does your page work fine with default WooCommerce theme Storefront?
  Provide temporary admin panel and FTP access, please.

  Regards

  #167741 Copied
  

  DanielMontese

  Participant

  July 13, 2017 at 16:08

  Hello, I’ve installed the WooCommerce theme Storefront but the problem remains unfortunately.
  I’ve posted the admin and ftp credential in the private content area.

  Thank you very much for your assistance.

  Please, contact administrator
  for this information.

  #167876 Copied Theme version: xstore latest version WooCommerce version: latest
  

  Olga Barlow

  Participant

  July 13, 2017 at 17:04

  Hello,

  If you enabled default theme and problem still remains then you need to contact the support of the plugin that you use to create the multilingual site. We provide support for issues related strictly to our theme.

  Regards

  #167890 Copied
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