Xstore Organic theme – Issue with footer

This topic has 13 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: Melichou973
    Melichou973
    Participant
    August 29, 2021 at 12:38

    Hello

    The theme I am using (organic theme) has an issue with the footer.
    From the Xstore panel, I can’t click on the “setting”.
    And when I got through the menu, I changed the background meny to grey but it remains in green.
    Could you please help fixing it?

    And I can’t find the way to change the content in the pre-footer and footer…p lease help

    Thanks

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2021 at 12:57

    Hello,

    Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then you will be able to edit Footer static block, change background and content there.

    Regards

    Avatar: Melichou973
    Melichou973
    Participant
    August 29, 2021 at 13:35

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2021 at 13:53

    You’re welcome!

    Regards

    Avatar: Melichou973
    Melichou973
    Participant
    August 29, 2021 at 14:26

    Dear,
    I modified the border radius of the “newsletter email entering area”. But the modified setting does not appear on my pages.
    It does appear in the elementor setting and the Xstore configuring setting panel.

    IS there a glitch?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2021 at 14:50

    Hello,

    Please add the next code in Theme Options > Theme custom CSS > Global custom CSS:

    .footer .mc4wp-form-fields input, 
    .footer .mc4wp-form-fields {
        border-radius: 5px !important;
        background-color: white;
    }

    Regards

    Avatar: Melichou973
    Melichou973
    Participant
    August 29, 2021 at 18:06

    Thank you..

    Another issue, the footer is not responsive at all on mobile device…
    I can’t find the way to resolve it.
    Do you have a solution please?

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2021 at 18:27

    Hello,

    Edit the Footer Content using Elementor, change width of columns on mobile, and so on – https://elementor.com/help/mobile-editing/ For example, https://gyazo.com/d45d265af72d6b8a306324f960e7104f

    Regards

    Avatar: Melichou973
    Melichou973
    Participant
    August 29, 2021 at 19:12

    Dear, the width column setting does work on elementor
    But when I saved them and go check on my phone, it does not work.
    Please check the footer with logo and payment methods.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2021 at 19:19

    I’ve checked your site and can clearly see that you found width settings. All works fine, you just need to clear cache of your mobile browser.

    Regards

    Avatar: Melichou973
    Melichou973
    Participant
    August 29, 2021 at 20:30

    Rose,

    Please check the following images:
    This is what I see on my mobile device : https://gyazo.com/e1c80e8c4bde7a56ec2e874b11095e63

    This is what I configured in the settings : https://gyazo.com/d507dee13601db81b1b14b9a7b5434c0

    I already cleared the caches but it still does not work.

    Thanks

    Avatar: Melichou973
    Melichou973
    Participant
    August 29, 2021 at 20:44

    Ok no.. actually it does not work

    OLD : I disabled the mobile panel and it seemed to work…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2021 at 09:40

    Hello,

    https://gyazo.com/7661d97749ea15689a8c67fbfb74b5e2 – If you do not want to clear cache of browser every time, check via the incognito browser window.

    Regards

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