Return to previous page

XStore Newsletter popup，I followed your procedure, but I still can’t do it. Please help me

This topic has 12 replies, 3 voices, and was last updated 3 weeks, 2 days ago ago by Jack Richardson

mcoolzh

Participant

April 22, 2025 at 17:32

XStore Newsletter popup

I followed your procedure, but I still can’t do it. Please help me

#441473 Copied Theme version: 9.4.10

11 Answers

Alex Carter

Support staff

April 23, 2025 at 08:13

Hello,

Thank you for reaching out to us.

We appreciate you following the procedure. To assist you further, could you please provide more details about the issue you’re experiencing with the XStore Newsletter popup? For example, let us know what steps you have taken so far and what exactly is not working as expected. Any screenshots or error messages would also be helpful in identifying the problem.

Header Builder > edit template > add Newsletter element – https://prnt.sc/N6OwJ4MIiraP

We are here to help and will do our best to resolve this for you as quickly as possible.

Best Regards,
8Theme’s Team

#441510 Copied

mcoolzh

Participant

April 23, 2025 at 08:41

I want this effect

Files is visible for topic creator and
support staff only.

#441516 Copied

Alex Carter

Support staff

April 23, 2025 at 09:20

Hello,

We have prepared an example for your reference. Kindly navigate to Header Builder with Elementor, then proceed to edit the template and review the settings for the Newsletter element.

Best Regards,
8Theme’s Team

#441542 Copied

mcoolzh

Participant

April 23, 2025 at 10:52

Thank you, I’ve seen it. But what I want is for the popup to automatically appear when a user visits the homepage for the first time, or when they are not logged in. How can I set this up?

Also, I’m unable to edit it. Please see the screenshot.

Files is visible for topic creator and
support staff only.

#441573 Copied

Jack Richardson

Support staff

April 23, 2025 at 13:17

Dear @mcoolzh,

Thank you for reaching out.

If you are not fully satisfied with the built-in Newsletter popup functionality provided by our theme, you have the option to create a custom popup using Elementor’s Popup Builder. This allows you to design and configure the popup according to your specific requirements by applying the appropriate conditions and filters.

For detailed guidance on how to create your first popup with Elementor, please refer to their official documentation: https://elementor.com/help/how-do-i-create-my-first-popup/

Should you have any further questions or need assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
The 8Theme Team

#441596 Copied

mcoolzh

Participant

April 23, 2025 at 14:25

All Elementor templates will encounter errors when inserted, as shown in the screenshot below

Files is visible for topic creator and
support staff only.

#441607 Copied

Jack Richardson

Support staff

April 23, 2025 at 14:28

Dear @mcoolzh,

Thank you for reaching out.

In this case, we kindly suggest creating the popup content manually, as the error appears to originate from the Elementor code. The most important step is to ensure that the available conditions in popup builder meet your specific requirements.

If you are satisfied with the outcome, please consider marking this topic as resolved.

Best regards,
Jack Richardson
The 8Theme Team

#441610 Copied

mcoolzh

Participant

April 24, 2025 at 12:22

I understand the rest, but there is one thing I don’t understand, which is how to make the user automatically pop up after entering the homepage

#441758 Copied

Jack Richardson

Support staff

April 24, 2025 at 13:24

Hello @mcoolzh,

You can configure the conditions and triggers for your popup template by following this guide: https://prnt.sc/tDOmxEMqqbVF. For instance, if you would like the popup to appear only on the homepage, please refer to this example: https://prnt.sc/u9lAie7SO-YT. Additionally, you can adjust the trigger settings in the corresponding section of the popup configuration.

If your main inquiry has been resolved, we kindly ask you to mark this topic as closed.

Best regards,
Jack Richardson
The 8Theme Team

#441782 Copied

mcoolzh

Participant

April 25, 2025 at 18:14

When I click ‘insert’, the imported content keeps failing. What is the reason? Please refer to the picture

Files is visible for topic creator and
support staff only.

#441955 Copied

Jack Richardson

Support staff

April 26, 2025 at 09:46

Dear @mcoolzh,

Thank you for reaching out.

Please note that the import of Elementor Popup templates is available only when using the official Elementor PRO plugin with an active subscription. Currently, you are using the free version of it – PRO Elements plugin, which provides access to many Elementor PRO features without requiring a purchase. However, it does not support the import of templates.

If you would like to access the full functionality of Elementor PRO, including template import, we recommend purchasing and installing the official Elementor PRO plugin from their website.

Thank you for your understanding.

Best regards,
8Theme Team

#442017 Copied
Viewing 12 results - 1 through 12 (of 12 total)