• 

  kyduong

  Participant

  February 2, 2018 at 17:53

  Hello, I bought the 2nd license for my 2nd website. As the first website, I did it very good with nothing wrong.
  But in this website, after one-click-installation, the website only change the homepage, all other pages are using Default Red theme, not Marketing theme.

  I worked with live chat supporter but she did can’t help and let me submit an topic here. Plz help!

  FYI, I tried a lot of time to re-activate the theme or re-install the theme but still not to see the theme I need, Only the homepage but the header menu is wrong style.

  Please, contact administrator
  for this information.

  #183800 Copied Theme version: 4.17
  3 Answers
  

  Olga Barlow

  Participant

  February 3, 2018 at 11:50

  Hello,

  Looks like after Marketing theme import theme options were not imported. Please, either download XML files archive https://www.8theme.com/download-plugins/ , find marketing version and use options.json file to import options (Theme Options > Import/Export> Options > Import options from file and paste code from the file) or provide me admin panel access to your site and we’ll help you with the import of theme options.

  Regards

  #183829 Copied
  

  kyduong

  Participant

  February 3, 2018 at 16:18

  Hi, I tried to use “Import from file” and only get “Setting saved”.

  After that, I tried to upload the options.json to my website and “importe from URL”, it worked. Thanks god!

  Thanks you and hope you guys can make it more easier to do.

  Regards

  #183848 Copied
  

  Rose Tyler

  Support staff

  February 5, 2018 at 08:55

  Hello,

  You’re welcome!
  Feel free to ask if you have any other questions.

  Regards

  #183899 Copied
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