Xstore Issues - by 森林森林 - on WordPress WooCommerce support

This topic has 7 replies, 4 voices, and was last updated 4 years, 9 months ago ago by 森林森林

  • Avatar: bryanboske
    森林森林
    Participant
    March 15, 2021 at 19:08

    Good morning, when i load the site on desktop and mobile a black screen appears before the site loads, can you fix that on my site please, I have a second problem when I go to cafepaloalto.gt/paloalto in desktop the page apeears in spanish but in mobile appears in english, I need appears in spanish in both regards https://prnt.sc/10mj6ye https://prnt.sc/10mj7m0

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2021 at 16:47

    Hello,

    Issue caused by rocket-critical-css. I disabled Optimize CSS delivery option of the WPRoket plugin and page loads without a black screen.

    Follow the documentation to translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Let me know if you still have any missing strings after that.

    Regards

    Avatar: bryanboske
    森林森林
    Participant
    March 16, 2021 at 18:02

    thank you the black screen dissapear, but now the websites is not displaying correctly for example:
    -full widht revolution slider
    -icons images section
    -entire section of home dissapears
    -some pictures not showing

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2021 at 07:24

    Hello bryanboske,

    Kindly check your website now it is working absolutely fine in your website.

    Robert Hall

    Avatar: bryanboske
    森林森林
    Participant
    March 17, 2021 at 19:21

    thank you! but still showing the timeline in english in mobile version, spanish in desktop, I need the spanish version on both, https://cafepaloalto.gt/paloalto/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2021 at 09:33

    Hello,

    As I can see, there are 2 timeline blocks – http://prntscr.com/10ow85m One is shown on desctop, and second – on mobile. You need to translate content of the second block – http://prntscr.com/10oweay

    Regards

    Avatar: bryanboske
    森林森林
    Participant
    March 18, 2021 at 17:29

    thanks!

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