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  森林森林

  Participant

  March 15, 2021 at 19:08

  Good morning, when i load the site on desktop and mobile a black screen appears before the site loads, can you fix that on my site please, I have a second problem when I go to cafepaloalto.gt/paloalto in desktop the page apeears in spanish but in mobile appears in english, I need appears in spanish in both regards https://prnt.sc/10mj6ye https://prnt.sc/10mj7m0

  Please, contact administrator
  for this information.

  #279448 Copied Theme version: 7.2.5
  6 Answers
  

  Olga Barlow

  Participant

  March 16, 2021 at 16:47

  Hello,

  Issue caused by rocket-critical-css. I disabled Optimize CSS delivery option of the WPRoket plugin and page loads without a black screen.

  Follow the documentation to translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
  Let me know if you still have any missing strings after that.

  Regards

  #279613 Copied
  

  森林森林

  Participant

  March 16, 2021 at 18:02

  thank you the black screen dissapear, but now the websites is not displaying correctly for example:
  -full widht revolution slider
  -icons images section
  -entire section of home dissapears
  -some pictures not showing

  #279634 Copied
  

  Robert Hall

  Participant

  March 17, 2021 at 07:24

  Hello bryanboske,

  Kindly check your website now it is working absolutely fine in your website.

  Robert Hall

  #279675 Copied
  

  森林森林

  Participant

  March 17, 2021 at 19:21

  thank you! but still showing the timeline in english in mobile version, spanish in desktop, I need the spanish version on both, https://cafepaloalto.gt/paloalto/

  #279863 Copied
  

  Rose Tyler

  Support staff

  March 18, 2021 at 09:33

  Hello,

  As I can see, there are 2 timeline blocks – http://prntscr.com/10ow85m One is shown on desctop, and second – on mobile. You need to translate content of the second block – http://prntscr.com/10oweay

  Regards

  #279923 Copied
  

  森林森林

  Participant

  March 18, 2021 at 17:29

  thanks!

  #280026 Copied
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