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XStore Gym demo – footer instagram images not showing in Firefox

This topic has 6 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

Robert

Participant

May 29, 2021 at 00:48

Hello

I’ve noticed a problem with Firefox whilst viewing the Gym demo on the Home page. At the bottom of the page is a row of 5 Instagram images that come from the static block called “Blog Prefooter Gym”.

In Google Chrome, these images show up just fine, however, in Firefox, they are not displayed.

I have not provided login credentials this time, as the error is on your Gym demo site. If you do require my dev sites login, then please let me know?

Regards
Robert

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5 Answers

Rose Tyler

Support staff

May 29, 2021 at 08:54

Hello,

Thanks for contacting us.
What version of Firefox browser do you use?
I do not see the problem – https://gyazo.com/e2974f38d99447e171f741c992cbada5 https://prnt.sc/13jl71x

Regards

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Robert

Participant

May 29, 2021 at 14:12

Hello Rose

Please see this screenshot, which includes what I see and the popup with Firefox version, stating it is up to date:

https://prnt.sc/13jw400

Version: 88.0.1 (64-bit)

Robert

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Robert

Participant

May 29, 2021 at 14:22

Hi again

I have been experimenting.

I tried with my VPN off but still didn’t work.
I tried clearing all cache data, still didn’t work.

I then opened a ‘private window’ in Firefox and loaded the site. I could now see the Instagram images load as they should. I think that maybe I have a Firefox add-on that is causing the problem when not in private view. I will disable them one by one and see if I can find one that is causing it. I’ll get back to you and let you know what I find.

Robert

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Robert

Participant

May 29, 2021 at 14:25

OK, I found the problem Firefox extension. It’s called Facebook Container.

“Facebook Container isolates your Facebook activity from the rest of your web activity in order to prevent Facebook from tracking you outside of the Facebook web site via third party cookies.”

I’ll remove this extension completely. Thanks for your help. ?

Robert

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Rose Tyler

Support staff

May 30, 2021 at 07:46

Hello,

We are glad that you sorted it out. Thanks for letting us know.

Regards

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XStore Gym demo – footer instagram images not showing in Firefox

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