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  ianabel

  Participant

  November 20, 2019 at 16:44

  Suddendly font awesome has disappear. I have been reading around the forum but only found the solution for legenda theme wich has not the same folder structure than xstore theme. So I prefer to ask before do anything. How can I restore font awesome?

  #225353 Copied Theme version: v.6.2 (child v.1.0) WooCommerce version: 3.8.0
  11 Answers
  

  Rose Tyler

  Support staff

  November 20, 2019 at 17:05

  Hello,

  Is FontAwesome Support enabled in Theme Options > Speed Optimization?

  Regards

  #225355 Copied
  

  ianabel

  Participant

  November 20, 2019 at 17:21

  yes it is, but still not showing

  #225356 Copied
  

  Rose Tyler

  Support staff

  November 20, 2019 at 17:30

  Describe the problem in more detail with screenshots, please.

  Regards

  #225357 Copied
  

  ianabel

  Participant

  November 20, 2019 at 17:38

  OK, as you can see here https://www.ia-incosmetics.com/font-awesome/ I have selected a font awesome icon for this button. And here you can see that it is not showing at all https://www.ia-incosmetics.com/no-se-ve/

  #225358 Copied
  

  John Holden

  Participant

  November 21, 2019 at 04:32

  Hi,

  Please send me:

  – Specific URL
  – Admin info (wp-admin URL, username, password)

  I will check this problem for you.

  Regards,
  Hung PD

  #225370 Copied
  

  ianabel

  Participant

  November 21, 2019 at 09:03

  here you have logins.

  Regards

  Please contact administrator
  for this information.

  #225387 Copied
  

  Rose Tyler

  Support staff

  November 21, 2019 at 09:07

  Hello,

  Please provide URL of the page which contains the mentioned button.

  Regards

  #225390 Copied
  

  ianabel

  Participant

  November 21, 2019 at 10:46

  Yes sure!
  https://www.ia-incosmetics.com/invita-gana-10/

  #225394 Copied
  

  Olga Barlow

  Participant

  November 21, 2019 at 11:27

  Hello,

  That’s strange but we don’t see problem with the icons https://gyazo.com/321cf5fa83b287a2393a9091c57b3a16
  Try to clear browser cache. What browser do you use? Try to check this page from another PC. Do you have the same problem?

  Regards

  #225400 Copied
  

  ianabel

  Participant

  November 21, 2019 at 11:47

  Suddendly font awesome is working again…. mmmm yes it is strage. Ok lets close this topic for now. I hope it keeps working.

  Thank You!

  #225409 Copied
  

  Olga Barlow

  Participant

  November 21, 2019 at 12:03

  Ok, great. Probably that just was a cache.

  Regards

  #225412 Copied
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