Again xstore filter widgets are not working

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Alex Carter

  • Avatar: mctfnc
    mctfnc
    Participant
    May 21, 2025 at 07:14

    I had the same the issue with demo contents, so i raised a ticket but it didnt work. after that i removed all the demo products added again. after that it worked. so i added 20 products some time back. today i started adding new products and its not showing the product and the categories properly (i tried adding a new category and product still its not showing). Also the product count is 5 but inside it has more. can you please check im really tried of trying to fix this issue. please help.

    issue

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 21, 2025 at 07:44

    Hello,

    Thank you for reaching out to us.

    It is possible that the cause of this is related to cached data.

    We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

    WooCommerce > Status > Tools

    Please ensure you clear the following fields:
    – WooCommerce transients
    – Expired transients
    – Term counts
    – Brands transients

    If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

    Warm Regards,
    The 8Theme Team

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