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Xstore Editor problem some menu’s and options

This topic has 2 replies, 2 voices, and was last updated 3 months ago ago by Rose Tyler

Isotto

Participant

February 4, 2024 at 14:31

When you click on the sections in the Xstore woocommerce settings, the cursor keeps rotating in the left section of the editor.

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#382430 Copied Theme version: 9.2.7 WooCommerce version: 8.5.2

1 Answer

Rose Tyler

Support staff

February 4, 2024 at 14:45

Hello, Isotto,

Thank you for contacting us and for using XStore.

We recommend that you disable all third-party plugins that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Should the issue continue, please keep all third-party plugins deactivated on your site and allow us permission to debug your site. This includes deactivating all third-party plugins and on-site customization. This will enable us to investigate and assist you more effectively.

Please ensure that you have a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team

#382432 Copied
Tagged: menu problem in xstore, resolving xstore menu issues, woocommerce xstore editor fix, wordpress woocommerce themes, xstore editor issue, xstore options troubleshooting, xstore wordpress theme solutions
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