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Topic: Xstore doesnt detect php memory limit

benji610

Participant

February 22, 2021 11:32 pm

Hello guys,

unfortunately XStore cant detect my php memory limit and shows -1 .
Woocommerce status detects 128mb and also php info file does.
Can you help me ? I can not import demo content.

Thank you!

Regards,
Benjamin
Theme version: 7.2.5.
WooCommerce version: Newest

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Robert Hall

Support staff

February 23, 2021 9:18 am

Hi

Such things should be changed from the server side. Contact your hosting provider and ask for help – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements

Contact your hosting provider and request the limits be increased to the following minimums – https://prnt.sc/yniy9s
Once the Memory limit and Max execution time will be increased from the server side, click on Check again here – https://prnt.sc/ynj3t3

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benji610

Participant

February 23, 2021 4:30 pm

Hello Robert,
As written above, my hosting Provider already changed php memory Limit as you can See in php Info. Also woocommerce Status says 128m Limit.
Its only xstore doesnt recognize the change, I already refreshed with the Button many Times…

Regards
Benjamin

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Rose Tyler

Support staff

February 24, 2021 9:24 am

Hello,

Please provide URL, temporary wp-admin, and FTP access.
Thanks in advance.

Regards

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benji610

Participant

March 2, 2021 9:28 pm

Hello, tried it again but couldnt solve the problem.

Data in Private content.

Thank you in advance.

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