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XStore demo imported but homepage shows only HTML (no design)

This topic has 2 replies, 2 voices, and was last updated 1 month ago ago by Ayan Rahman

hamza

Participant

February 6, 2026 at 22:56

I purchased XStore and imported a demo successfully, but the homepage is displaying only plain HTML text without any styling or design.

Here is what I have already checked:

XStore Core plugin is installed and activated

Elementor is installed and activated

WooCommerce is installed and activated

Demo import completed without visible errors

Elementor → Tools → Regenerate Files & Data (done)

Cache cleared

When I open the homepage, it does not display the demo design and looks unstyled.

Could you please help me identify the issue or guide me on how to properly fix the demo import and styling problem?

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1 Answer

Ayan Rahman

Support staff

February 7, 2026 at 14:23

Hi,

Thank you for reaching out to us.

Your site is under maintenance mode, so we can’t check it withhout wp-admin access.

Please disable all 3rd-party plugins and then import the demo content.
We kindly ask you to deactivate all plugins and, during the import process, activate only those that are absolutely necessary.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://gyazo.com/37049e537d84eefd7c1101f484058a67 before importing the desired version via XStore > Import demos.

Should the issue persist, please do not hesitate to contact us again. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.

Warm Regards,
The 8Theme Team

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