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Xstore dashboard doesn’t display - by vince08

This topic has 3 replies, 2 voices, and was last updated 2 years, 6 months ago ago by vince08

  • Avatar: vince08
    vince08
    Participant
    October 22, 2021 at 10:21

    Hi,
    The customize.php page doesn’t launch. I can’t customize my xstore-child.
    May be due to the update of Elementor which i did a few minutes before try to customize this morning.

    Thanks for your help.

    Please, contact administrator
    for this information.
    #306168 Copied Theme version: 8.0.7 WooCommerce version: 5.8.0
    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 22, 2021 at 13:18

    Hello,

    Issue caused by code in your .htaccess file. It causes js error in console https://prnt.sc/1x34tu5
    So, contact your hosting provider and ask them to fix the .htaccess to avoid the mentioned js error.

    Regards

    #306204 Copied
    Avatar: vince08
    vince08
    Participant
    October 22, 2021 at 14:20

    Ok, thanks, i’ll do that.

    #306211 Copied

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