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XSTORE Core to be update - by R - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 2 years, 8 months ago ago by Grace + Company

R

Participant

July 20, 2021 at 18:00

I’m not able to update the core to my xstore theme and my website has crashed!!!

Please, contact administrator
for this information.

#295049 Copied Theme version: 7.2.34 WooCommerce version: 5.3.2

10 Answers

Olga Barlow

Support staff

July 21, 2021 at 11:07

Hello,

I updated the core plugin and did not face any issues.

Regards

#295144 Copied

R

Participant

July 21, 2021 at 14:52

Hmmmm I’m missing the 1st column on the bottom left hand side next to payment methods. It’s not there any more. Any reason?? Can you replace it?

Please contact administrator
for this information.

#295224 Copied

John Holden

Support staff

July 21, 2021 at 18:08

Hello

Please explain your question a little more or send us highlighted screenshot where you are facing the issue so that we will check your issue in more details.

John Holden

#295283 Copied

R

Participant

July 21, 2021 at 18:15

Ever since the core update, two things I’m noticing is my home page footer is now missing a column (shown in screenshot) and also in products catalog page the other filter options are missing too, it only shows filter by price now (see screenshot). Do I need to rewind the data to a previous day like a couple of days ago to get the to look like how it did before?

Please contact administrator
for this information.

#295286 Copied

Olga Barlow

Support staff

July 22, 2021 at 12:13

Hello,

What content did you have in the first column and shop sidebar? Check the inactive widgets (Appearance > Widgets) and move the necessary widget to the first column and Shop page sidebar.

Regards

#295400 Copied

R

Participant

July 22, 2021 at 20:52

I see you fixed a little bit of it but there is still some issues, please have a look:

NEWSLETTER

LEARN ABOUT NEW ARRIVALS, SALES, SPECIAL EVENTS AND MORE.

EMAIL ADDRESS SIGNUP BOX

I fixed the content but I don’t know how to put the Email Address SignUp Box in between

On SHOP Page when you select view all, I’m seeing empty spaces where should be images, etc

Please contact administrator
for this information.

#295531 Copied

Olga Barlow

Support staff

July 23, 2021 at 14:15

Hello,

1) Check now.
2) Don’t see problem https://gyazo.com/76c0b84116344980ddbdb26fb6af438a

Regards

#295645 Copied

R

Participant

July 23, 2021 at 16:56

-I just checked and all though it shows it being ok on main shop all products page, on other individual pages like buttons, pins, patches etc for example, the issue (Home/Page random content on the top left corner of page, product & images missing in category are still there or missing. Please have a look:
-Also now there is a big gap between the last product line and the footer of the site:
-Why is there numbers randomly showing on store pages:

Please contact administrator
for this information.

#295688 Copied

R

Participant

July 25, 2021 at 22:01

I’m Still WAITING!!!

#295951 Copied

Grace + Company

Participant

July 25, 2021 at 23:07

I am suffering a similar issue but worse. I updated the theme and the core and all my customizations to the theme is gone.

#295952 Copied
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