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XStore Core Problem – Cannot Activate Plugin

This topic has 2 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

Patrick

Participant

July 31, 2023 at 12:21

Hi I have recently purchased Xstore but I have been unable to activate Xstore Core plug-in.

Initially, I got my hosting provider to increase the:
Max execution time: min (120-180) 120

It now says I meet all server requirements but when I try to install and activate the core plugin when importing demo it stalls.

I have tried installing the Core plug-in (5.1.11) via FTP and manually uploading to WordPress but once installed I still cannot activate it.

I would appreciate your help with getting this working.

Thanks

#363301 Copied Theme version: 9.1.11 WooCommerce version: Version 7.9.0

1 Answer

Rose Tyler

Support staff

July 31, 2023 at 13:17

Hello, Patrick,

Thank you for contacting us and for using XStore.

Make sure that 3rd party plugins are deactivated, for example, the Kirki plugin, may cause a compatibility issue.

Please provide us with the URL of your site, temporary wp-admin, and FTP access. We will check the situation more deeply and help you.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Please contact administrator
for this information.

#363306 Copied
Tagged: activate, core, plugin, problem, woocommerce, wordpress, xstore
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XStore Core Problem – Cannot Activate Plugin

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