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  Zahin

  Participant

  October 6, 2020 at 03:36

  Hello, my website went through some migration and after that it seems my xstore core plugin couldn’t be activated for an unknown reason (https://prnt.sc/utst87). I tried to activate it but it leads to error (https://prnt.sc/utstow). Can you please check it for me?

  #254014 Copied Theme version: 1.0
  1 Answer
  

  Olga Barlow

  Participant

  October 6, 2020 at 08:45

  Hello,

  It seems that plugin was not fully installed. Remove both plugins http://prntscr.com/utwnpc and install it again using plugin archive from the downloads https://www.8theme.com/downloads or from Dashboard > XStore > Plugin Installer.

  If it does not help then provide us with WP Dashboard and FTP access to your site.

  Regards
  Regards

  #254028 Copied
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