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XStore core plugin conflict with woocommerce, can’t place order

This topic has 3 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Wei

Wei

Participant

May 17, 2022 at 11:52

The website was almost ready to live and I was doing some tests. Then I found that I couldn’t place orders with cash on delivery or bank transfer method or with any shipping method. I disabled shipping and other payment methods. But still the same. I ended up to disable all the plugins and switched to storefront theme then it works. XStore core plugin is the only plugin caused the error. Please help. We need to make the site go live tomorrow.

Please, contact administrator
for this information.

#324059 Copied Theme version: 8.1.5 WooCommerce version: 5.9.3

2 Answers

Olga Barlow

Support staff

May 17, 2022 at 12:20

Hello,

It’s a known issue. You can find the solution here https://www.8theme.com/topic/critical-error-when-sending-woocommerce-emails-after-theme-update/#post-323735

We have added a fix on your site. Check now.

Regards

#324063 Copied

Wei

Participant

May 18, 2022 at 02:07

Thank you so much. It works fine now.

#324113 Copied
Tagged: best selling, conflict, order, plugin, themes, woocommerce, xstore
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XStore core plugin conflict with woocommerce, can’t place order

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