XStore Core is failed to install/update.

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Awais Ahmed

  • Avatar: Jason
    Jason
    Participant
    August 27, 2022 at 05:15

    Hi there,

    I have tried to update the theme and the XStore Core plugin. When I finished updating the theme and tried to update the Core plugin, I refreshed the page by mistake while updating the Core plugin. Then it seems that the Core plugin has error and keep saying that I need to install the XStore Core. However, no matter I update or install it from download the zip. file, I can’t fix the Core plugin issue. Please guild me what to do next. Thank you.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 27, 2022 at 05:51

    Hello, @Jason,

    Could you please share your site WP Admin URL and Credentials and also the CPanel/FTP Logins as well in the private content area of this topic so that I’ll check and Install the plugin for you on your site?

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Cpanel Admin URL:
    Cpanel Admin Username:
    Cpanel Admin Password:

    FTP Host:
    FTP Username:
    FTP Password:
    FTP Port:

    Regards 8Themes Team.

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