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XStore Core Can’t Install Plugins How do I fix this?

This topic has 2 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Tony Rodriguez

Tommy G

Participant

January 27, 2024 at 02:01

Hi there, I’m trying to install the plugins like XStore Core and others so I can safely add the preset website. I keep getting an error saying “Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us 8theme.com”.

I checked my settings in system status, and everything says it’s correct.

Could you login and assist?

Please, contact administrator
for this information.

#381362 Copied Theme version: 9.2.6

1 Answer

Tony Rodriguez

Support staff

January 27, 2024 at 08:39

Hello, @Tommy G,

We sincerely appreciate your decision to purchase our theme and for reaching out to our support center for assistance.

Upon review, we have identified that the Kirki Customizer Framework plugin currently activated on your website is conflicting with our XStore Core plugin. To ensure seamless functionality and performance, we kindly recommend that you disable the Kirki plugin.

Please be informed that the XStore Core plugin already encompasses the Kirki framework within its own codebase. In order to avoid any potential issues, it is advisable to deactivate the Kirki plugin while utilizing XStore.

Should you have any further inquiries or require additional support, please feel free to contact us. Our dedicated support team is readily available to provide you with the necessary assistance.

Warm Regards,
The 8theme Team

#381374 Copied
Tagged: fix xstore core issues, guide to fix xstore core, resolve xstore installation problems, troubleshooting woocommerce plugins, wordpress woocommerce templates, xstore core plugin installation
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