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Xstore Core - by Errico Maria - on WordPress WooCommerce support

This topic has 6 replies, 5 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

Errico Maria

Participant

October 28, 2021 at 12:41

Good morning,
after the wordpress update, the xstore core plugin no longer works correctly. you can verify?

Please, contact administrator
for this information.

#306838 Copied Theme version: 6.2.5 WooCommerce version: 5.8.0

5 Answers

Olga Barlow

Support staff

October 28, 2021 at 15:06

Hello,

Never update XStore core plugin without theme update. XStore theme is out of date and is not compatible with version of plugin that you updated. Do you have backup of your site before the plugin update?
Restore that, please. After that create staging site (full copy of the production site) and provide us with FTP and Dashboard access to your staging site to allow us to update the theme. Besides, I see that you have a lot of file in your child theme. Did you make changes in all these files or copied a lot of them just in case?

Regards

#306870 Copied

Olga Barlow

Support staff

October 28, 2021 at 17:00

Hello,

I have downgraded the version of the XStore core plugin on your site. Site works ok. So, waiting for the staging site access and your comment about changes that you made in the child theme.

Regards

#306883 Copied

agixcart

Participant

March 16, 2022 at 20:20

I also want to update the XStore Core 4.1.2 version but is not working

#319770 Copied

LexiZoey

Participant

March 17, 2022 at 04:21

We update the theme before core plugin. Seems to not be working.

#319786 Copied

Rose Tyler

Support staff

March 17, 2022 at 08:40

Hello @Agixcart and @LexiZoey,

Sorry for the inconvenience. The new version of the Core plugin is available now. Please try to do the update.

Regards

#319804 Copied
Tagged: ecommerce solutions, online shopping solutions, online store platform, woocommerce templates, wordpress solutions, wordpress woocommerce templates, xstore core
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