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Xstore core - by WebsiteJunkie - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 4 years, 9 months ago ago by WebsiteJunkie

WebsiteJunkie

Participant

September 15, 2020 at 02:08

Hi,

I recently updated to the latest version of the Xstore core plugin and now my blog posts will not load at all unless I deactivate the plugin completely. How do I fix this issue?

#251395 Copied Theme version: XStore | Responsive Multi-Purpose WooCommerce WordPress Theme

10 Answers

John Holden

Participant

September 15, 2020 at 05:11

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#251399 Copied

WebsiteJunkie

Participant

September 16, 2020 at 18:08

Not sure how to attach the screenshots since they aren’t on a url, they are on my laptop. I however did send you my wordpress login credentials.

Please contact administrator
for this information.

#251613 Copied

John Holden

Participant

September 17, 2020 at 05:38

Hi,

You have not activated Xstore Core plugin. I did it.

Please check your site now

Regards,
Hung PD

#251644 Copied

WebsiteJunkie

Participant

September 18, 2020 at 02:37

I think that my website is not accepting the the updated Xstore version 3.0.1. Since doing the updated, when I look at my website on a desktop computer the content within my blog posts is a lot smaller than normal and it is pushed to the left side of the screen. Also, even though the latest Xstore Core version has been installed, my dashboard is still showing that my website requires an update.

#251759 Copied

Olga Barlow

Participant

September 18, 2020 at 17:39

Hello,

I can’t log in to your Dashboard because of error http://prntscr.com/ujnx5z
Could you, please, unblock it for our support to log in and check the issue?

Regards

#251837 Copied

WebsiteJunkie

Participant

September 18, 2020 at 18:17

That is not my website I attached my log in credentials.

Please contact administrator
for this information.

#251847 Copied

Rose Tyler

Support staff

September 19, 2020 at 09:32

Hello,

We can’t access your site – https://prnt.sc/ujz830 Please check.

Regards

#251882 Copied

WebsiteJunkie

Participant

September 23, 2020 at 18:50

Please try it now

Please contact administrator
for this information.

#252421 Copied

Olga Barlow

Participant

September 24, 2020 at 14:55

Hello,

I have checked your blog page and post page and did not find any error messages https://gyazo.com/8f4d08209bd96fc2eeef432a42c60933
Could you, please, provide us screenshots using Lightshot screenshot tool and explain in detail what exactly is wrong?

Theme and XStore core plugin are up to date, there is no any message about update.

Regards

#252549 Copied

WebsiteJunkie

Participant

September 24, 2020 at 20:13

It looks like the issues have been resolved now that I have switched hosting providers. Thank you for your patience, I will close this out now 🙂

#252626 Copied
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