This topic has 11 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler
Good day!
Xstore Core 1.2.2 Update Problem can not be fixed:
After updating this plug-in, the update request appears again and again. In the Details and description of the plug-in, a blank page opens and there is nothing. I tried to deactivate and reload the plug-in – the same result. Switching from the child theme to the parent and updating the plug-in also did not help!
Hello,
Please provide temporary wp-admin and FTP access.
Regards
Please find in private’s area!
Hello,
We have tried FTP access to connect to your server and seems you give access to empty directory http://prntscr.com/nsett3 We need access to your WP installation.
Regards
Sorry for delay!
Please find attached
Hello,
We can’t connect http://prntscr.com/nso573 Please make sure that credentials are correct.
Regards
Hello,
Also, I can’t log in your Dashboard.
Our developers have made some changes on our side. Please try to update the plugin one more time.
If this doesn’t help, provide correct wp-admin and FTP access.
Regards
Please read in private.
Hello,
Please go to Plugins > and click on update Core plugin, then notice should disappear.
Regards
Fine! Many thanks. Now there is no error.
Good luck!
You’re welcome!
Have a nice day.
Regards
The issue related to '‘Xstore Core 1.2.2 plugin update’' has been successfully resolved, and the topic is now closed for further responses