XStore Compatible with multi-vendor Dokan ?

This topic has 10 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: henrygud
    henrygud
    Participant
    November 17, 2022 at 07:39

    Hi
    I just bought Xstore because it says >> Compatible with multi-vendor Dokan plugin and I chose Bike Full-Width demo for my site. As soon as a Activate Dokan free (free to test) the front page goes blank and I can not edit with elementor. I have talked to Dokan support but I just don’t understand them when they talk Xstore/Dokan/Elementor free/pro.

    I see one of Xstore demos say Dokan Multivendor Marketplace do I need use that one to make this work ?
    The plan is to build a multi vendor booking site.

    Thanks
    Henry

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 17, 2022 at 08:38

    Hello, @henrygud,

    Our theme Xstore is compatible with the DOKAN plugin. I am not able to check your site because it is in maintenance mode and you cannot share your site Wp-admin access with us.

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide us Wp-admin access to your site in the below-listed format in the private content area of this topic and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well. so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: henrygud
    henrygud
    Participant
    November 18, 2022 at 11:11

    text in private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2022 at 12:00

    Hello,

    Thanks for the reply.
    Fixed. Please check now.

    Regards

    Avatar: henrygud
    henrygud
    Participant
    November 18, 2022 at 12:05

    Hi
    I have no ftp access can you usa file manager plugin ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2022 at 12:08

    Hi,

    Thanks for the reply. Please check your site with the Dokan now.

    Regards

    Avatar: henrygud
    henrygud
    Participant
    November 18, 2022 at 12:45

    Hi,
    Very good thank you , anything I need to know regarding the reason for this some plugin or ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2022 at 13:41

    Hello,

    It was an issue in the demo content of the Footer static block, it will be fixed in the next theme update.

    Regards

    Avatar: henrygud
    henrygud
    Participant
    November 18, 2022 at 17:27

    Ok I see thank you very much for the help I can start some testing now.

    Thanks
    Henry Berg

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2022 at 17:38

    You’re welcome!

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.