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XSTORE – Checkout Page Widget – (Email Address and Payment Options)

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

shind

Participant

April 23, 2025 at 13:58

Hi Team,

I have 2 issues with the X Store Checkout Widget (Default).

1) Email Address – I have set this to be at the Top of the Billing Details. On the Backend Elementor the Email Address is in the correct Location (Before First Name and Last Name) but on the Front End it moves after the Phone Number. (XStore Checkout – Email 23Apr2025.png)

To Note – I have installed another plugin call Checkout Fields I dont believe this is causing an conflict.

2) Woocommerce Payments – I have currently activated 2 payments ‘Stripe Card Processing’ & ‘PayPal’. Both are showing on the payment page but I can not see Google Pay or Apple Pay. (XStore Checkout – Google Options Not Visible 23Apr2025.png)

Although activated on stripe and paypal, through the portal and settings.

I contacted Stripe who said that there is possibly a conflict between XSTORE – Checkout Page Widget. They asked me to use the Woocommerce ShortCode [woocommerce_checkout]. When I do the Express Checkout is visible XStore Checkout – Google Options Visible 23Apr2025.png.

I prefer to use X Store Checkout Widget (Default).

Many Thanks

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1 Answer

Jack Richardson

Support staff

April 23, 2025 at 14:25

Dear @shind,

We hope this message finds you well.

It appears that you are currently using a plugin to modify the checkout fields, which may be affecting the positioning of the email field as configured in the XStore Checkout widget. For instance, we have noticed that the “Checkout Field Editor for WooCommerce” plugin is installed on your website. We kindly recommend testing the checkout functionality with only the required plugins enabled, and temporarily deactivating any third-party plugins, to determine if the issue persists.

Regarding the display of payment options, we suggest reviewing the following response for further clarification:
https://www.8theme.com/topic/problem-with-coupon-code-and-yith-gift-card-in-elementor-cart-and-checkout-page/#post-441595

In your specific case, we are utilizing the ‘woocommerce_checkout_before_customer_details’ hook, which now ensures that the payment buttons are displayed correctly. Please refer to the following screenshot for confirmation:
https://prnt.sc/VQVMA2g2zNjq

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

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