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  houston77056

  Participant

  September 29, 2025 at 16:34

  I have a banner image loaded at Cloudinary. I attempt to add image using upload image via external url. The image shows on left of elementor dashboard but will not insert the image into Xstore banner widget.

  *see attached screenshot.

  *I do not have any cache plugins activated.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #456190 Copied
  1 Answer
  

  Luca Rossi

  Support staff

  September 30, 2025 at 07:48

  Hi @houston77056,

  Unfortunately, the banner element doesn’t support the external image yet.

  You have to download the image and upload to your website.

  We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

  Should you have any further questions or require assistance, please do not hesitate to contact us.

  Best Regards,
  8Theme’s Team

  #456216 Copied
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