Xstore AMP plugin – I don’t know how to translate some elements

This topic has 6 replies, 2 voices, and was last updated 8 months, 4 weeks ago ago by Rose Tyler

  • Avatar: Eleni
    Eleni
    Participant
    August 12, 2023 at 17:16

    Hi, I have installed the plugin and I also translated. But I cannot translate footer elements, and Titles (e.g. product categories, Hot products, button labels on banners.
    Could you help me please?

    Thank you in advance

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 13, 2023 at 07:57

    Hello, Eleni,

    Thank you for getting in touch with us.

    Please provide temporary wp-admin access, so we can check your setting.

    Kind Regards,
    8theme team

    Avatar: Eleni
    Eleni
    Participant
    August 13, 2023 at 19:12

    Check private content area

    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 06:29

    Hello, Eleni,

    Thank you for your response.

    Please provide screenshots of untranslated strings and URLs of pages with them.

    Kind Regards,
    8theme team

    Avatar: Eleni
    Eleni
    Participant
    August 14, 2023 at 13:53

    Please check private content area

    Kind Regards
    Eleni

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 15:16

    Hello, Eleni,

    We appreciate your prompt response.

    At this time, XStore AMP does not support multi-languages, unfortunately. It can’t be fixed in a short time. We kindly ask you to submit this request on – https://www.8theme.com/taskboard/ and be patient as this is a significant task to implement and requires resolving any potential bugs that may arise.
    Currently, the options are to either not use AMP or to be content with one language.

    Sorry, but the inconvenience, we hope for your understanding.

    Kind Regards,
    8theme team

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