XStore AMP does not save settings - by chrisdotbm

This topic has 3 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

  • Avatar: chrisdotbm
    chrisdotbm
    Participant
    September 14, 2021 at 16:07

    XStore AMP settings are reset when you load the page. It says settings saved then just reverts back to default.

    2 Answers
    Avatar: chrisdotbm
    chrisdotbm
    Participant
    September 14, 2021 at 16:14

    Login Info

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2021 at 08:12

    Hello,

    Could you record a video of the problem?

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

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