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XStore 6.2 problem with multiple headers in Header Builder, unable to edit

This topic has 9 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

Robert

Participant

November 10, 2019 at 22:01

Hi

I updated to XSTore v6.2. I noticed that in topbar left, the word “Widget 2” started appearing in the top bar left-hand side. I only have one widget in the top bar left, so this shoulddn;t have appeared. I edited the default header and removed Widget 2 and that fixed it for most pages, but on this particular site, I have a separate header for the Home Page. I tried to switch to editing the Home Page header layout, but it just hangs when I click edit with the loading icon. I opened Google Chrome’s console and a number of errors show up.

I have included the site credentials in private area. I have also pasted the console errors into the private area.

Regards
Robert

Please, contact administrator
for this information.

#224759 Copied Theme version: 6.2

8 Answers

TheOne

Participant

November 10, 2019 at 23:21

I have the same problem. When trying to edit my costum header on shop page it just displays “loading header with settings – while it does open the seperate header i can’t save it.

#224761 Copied
Rose Tyler

Support staff

November 11, 2019 at 13:28
Hello,

Sorry for the inconvenience. Our developers are working on the problem with Multiple headers functionality. It will be fixed in the next update of the theme (will be released within 2-3 days).

@Robert, please use custom CSS code, as a temporary solution:

.header-top-wrapper .header-widget2 { display: none; }

Regards
#224823 Copied
TheOne

Participant

November 11, 2019 at 14:16

Ok, thank you for the reply.

#224834 Copied

Rose Tyler

Support staff

November 11, 2019 at 14:31

Hello, @TheOne

If you have any other problems or questions, please create a new topic http://prntscr.com/pvehg3 https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thanks in advance.

Regards

#224839 Copied

Robert

Participant

November 11, 2019 at 19:23

Hi Rose

Thanks, I’ll wait for the next update.

Kind regards
Robert

#224864 Copied

Rose Tyler

Support staff

November 12, 2019 at 08:02

Hello @themadguru

Thanks for your understanding.

Regards

#224881 Copied

Robert

Participant

November 13, 2019 at 00:53

Hi Rose

I updated XStore to 6.2.1 and XStore core plugin to 1.5.1. I was able to edit the Header Builder for the Home Page and save OK now. The words “Widget 2” have now disappeared.

Many thanks for your help! Please close this ticket.

Regards
Robert

#224927 Copied

Rose Tyler

Support staff

November 13, 2019 at 07:55

Hello,

That is great thank you for letting us know.

Regards

#224939 Copied
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XStore 6.2 problem with multiple headers in Header Builder, unable to edit

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