X-store errors at checkout page on installed theme

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

  • Avatar: phorumdm
    phorumdm
    Participant
    April 25, 2023 at 08:21

    hello,
    I have bought your theme and I have some errors ass follow:
    1 at checkout page on street field the label come over the field and it does not understand what is there
    2. On mobile version on product page the SKU, GTIN and Category appear one by one without spaces and are not well aligned.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 25, 2023 at 09:28

    Hello, @phorumdm,

    1. We kindly request that you copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS. After doing so, please clear your browser cache and check back to your site.

    .woocommerce-checkout p#billing_address_1_field label {
    top: 10px !important;
    }

    2. We have tested your site product page on our personal mobile phone and it appears to be functioning correctly. The GTIN, Category, and SKU are all appearing on different lines and are properly aligned. We have also captured a video of the test for your reference. Please watch it here: https://www.veed.io/view/4527dbe3-8e88-47c4-9fc1-09843540f693?sharingWidget=true&panel=share

    We believe this to be a cache issue on your end. We suggest clearing the cache of your site and browser and checking again.

    We thank you for your cooperation and remain at your disposal.

    Best Regards,
    8Theme’s Team

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