• 

  Robert

  Participant

  February 1, 2020 at 15:44

  Hi,
  Since one of the last Core updates, every time I try to add a new image to a product or in visual composer it causes an error and doesn’t display anything.

  https://www.dogaholic.co.uk/wp-content/uploads/2020/02/Xstore-image-error.jpg

  I also get this error from debug bar…

  Uncaught TypeError: Cannot convert undefined or null to object
  https://www.dogaholic.co.uk/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-widget,farbtastic,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbo&load%5Bchunk_1%5D=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,jquery-ui-draggable,jquery-ui-slider,jquery-touch-punch,iris,wp-color-picke&load%5Bchunk_2%5D=r&ver=881dffe4012e3a36726bfe4f380f248d line 331

  #229226 Copied Theme version: 6.2.9 WooCommerce version: 3.9.1

  1 Answer

  

  John Holden

  Participant

  February 2, 2020 at 04:22

  Hi,

  Please send:

  – Screenshots of issues
  – FTP info (server, username, password, port)
  – Admin info (wp-admin URL, username, password)

  I will check this problem for you.

  Regards,
  Hung PD

  #229234 Copied