We’re getting this feedback from Kinsta hosting regarding why our site is so slow and apparently it’s due to all the elements that are NOT getting cached by your Xstore theme. Notes & screenshots below.
I believe you’ll need to address the issue with Cache as informed by my colleague earlier. You currently have Site Cache enabled on the site, however the request “BYPASS” the cache.
By default if the request contain query string (?), it’ll automatically bypassing the cache. When there are too many uncached request, it’ll impact your PHP workers and cause slowness or temporarily inaccessibility of the site.
I checked your access logs, and there are lots of request with query string (?), example like this
This seem related with how your site being built. When I go to shop page, I click on any color, and the URL automatically append query like this
and this is bypassing the cache
Or click on any “Sort by” dropdown, and you can see the URL being appended with query string (?). I believe you might to check this with your developer if there’s way to decouple/workaround for this, as this might reduce the PHP worker consumption alsoSite URL: hidden Theme version: 9.2.1 WooCommerce version: 8.2.1
Thank you for getting in touch with us.
Please check how filters and sorting work when the default WooCommerce theme – Storefront is activated (Appearance > Themes).
For example – https://prnt.sc/obi3hOYviBMP
In case, this situation is not caused by our theme, we would recommend you to contact WooCommerce plugin support – https://wordpress.org/support/plugin/woocommerce/
We hope this information is helpful.
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