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Wrong username or password - by smh6472 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

smh6472

Participant

January 29, 2015 at 06:32

When I enter wrong username or password, erro message doesn’t show up..

I don’t know where I can fix it.

Please help me

#38054 Copied

7 Answers

Robert Hall

Support staff

January 29, 2015 at 08:35

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#38064 Copied

smh6472

Participant

January 29, 2015 at 08:52

ok

Please, contact administrator
for this information.

#38067 Copied

Eva Kemp

Support staff

January 29, 2015 at 09:46

Hello,

Sorry, but the link you provided doesn’t have authorization window to enter a password.
Please specify what theme version you’re using?
Did you install any 3rd-party plugins? Try to disable them and check error notices again.

Thank you.
Regards,
Eva Kemp.

#38112 Copied

smh6472

Participant

January 29, 2015 at 11:49

http://xshy.kr/okname/admin.php

i had a spell mistake. really sorry for that.

please check it just 1 more time

sorry for inconvenience

thank you

#38164 Copied

Eva Kemp

Support staff

January 29, 2015 at 12:08

Hello,

The problem is related to your child theme.
Error notice is shown on the parent Legenda theme.
Please check the files which you edited in the child theme, perhaps you removed some code.

Thank you.
Regards,
Eva Kemp.

#38170 Copied

smh6472

Participant

January 30, 2015 at 01:28

by any chance, can you tell me which file should I should edit?

Thank you.

#38344 Copied

Eva Kemp

Support staff

January 30, 2015 at 12:41

Hello,

You’d better check all files in the child theme folder as I don’t know what changes you made there.
Sorry for inconveniences.

Regards,
Eva Kemp.

#38400 Copied
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