Wrong prices shown - by gewoonbovenaan - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 10, 2017 at 10:16

    Hi, Somehow the prices are shown wrong
    for example in microsoft edge : https://gyazo.com/e768908c33f3a576bec0a10b1e972b5e is €5,79
    Chrome is €7,00 https://gyazo.com/7ae30e48457dc93e5d14778c05fcbdc3
    and the product price is €7,50 https://gyazo.com/b8e8252493c2b892739c33dff287ffef
    Why is that?

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:38

    Hello,

    Accesses that you provided is not full, so I can’t check problem deeply.
    Please check your problem with a default theme – Storefront. Also, try to disable all 3-rd party plugins and then check.
    Let me know results.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 10, 2017 at 10:45

    I have changed the role, can u please check again?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 10:50

    Hello,

    Thanks.
    Could you please also write me results of your testing with Storefront and disabling of plugins?

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 10, 2017 at 11:02

    i deactivated plugins but i keep seeing different prices.

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 10, 2017 at 11:28

    I have activated storefront, and the prices remain wrong. https://gyazo.com/e42905cece069518385256af865490f2

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 11:32

    This means that problem doesn’t relate to theme and you need to contact woocommerce support.

    Regards

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