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Wrong Currency Symbol shows on the home page

This topic has 4 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

Abrar

Participant

October 25, 2025 at 03:28

Hi,

I have built my home page using “General Tabs” with Elementor.
I have attached the screenshot to prove that many of our visitors complaint of seeing USD instead of real currency.

Thanks in advance.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

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3 Answers

Jack Richardson

Support staff

October 25, 2025 at 14:51

Hello @Abrar,

Could you please let us know what default currencies are currently applied to your products displayed on the Shop page? Are you experiencing this issue with a single product or only with the products shown on the home page?

From the screenshot you provided, it appears that all products are displayed in USD instead of EUR. It is possible that the default currency in WooCommerce or another plugin is currently set to USD.

Best regards,
Jack Richardson
8Theme Team

#457942 Copied

Abrar

Participant

October 26, 2025 at 04:41

Hi, thank you for your reply.

Question: what is our default currency?
Answer: EURO as set in the woocommerce plugin

Question: Where is the problem?
Answer: On the home page, i used General Tabs developed by 8theme

Question: Are we using any additional plugin?
Answer: No, i only continued the xstore theme demo. replaced the products, menu and text content only.

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Jack Richardson

Support staff

October 26, 2025 at 19:05

Hello @Abrar

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind regards, Jack Richardson
The 8theme’s team

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