WPML translation problems on the frontpage

This topic has 6 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: Henrik Kriiger
    Henrik Kriiger
    Participant
    January 15, 2023 at 00:02

    Hi,

    I set up the shop (electronics demo – wpbakery version) and need to set up 3 languages. The section with the tabs on the landing page (top new arrivals, featured, hot offer) is working as it translates the text if a product status is in backorder or in stock and also the buttons but the product categories and links to the product do not appear to be translated or direct to the correct product according to the language. Any suggestions how to fix this as it appears to be ouf of sync? – The shop page translations are fine.

    Henrik

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2023 at 11:10

    Hello, Henrik,

    Thank you for using our theme. Can you please provide the URL of your website? In order for us to better assist you, we would also appreciate if you could grant us temporary access to your website’s wp-admin via the Private Content area.

    Kind Regards,
    8Themes Team.

    Avatar: Henrik Kriiger
    Henrik Kriiger
    Participant
    January 16, 2023 at 12:02

    Hi,

    The url is: https://am2023test.audiomarket.ee/
    Best regards,
    Henrik

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2023 at 14:28

    Hi,

    Thank you for providing your website URL.

    We are unable to identify the issue at this time. To help us better understand the situation, please provide a video or detailed screenshots.

    You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/

    Best regards,
    8Theme’s Team

    Avatar: Henrik Kriiger
    Henrik Kriiger
    Participant
    January 16, 2023 at 18:15

    I added the screenshot. The language is actually set to English but the categories and the products are in Estonian. I copied the content from the Estinina landing page as from a template. I don’t know but maybe the WPBakery products widget just doesn’t work when you change the language. That is my guess as a noob developer. I checked the English categories and there doesn’t seem to be any that has maybe false translations also.

    Henrik

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2023 at 09:27

    Hello, Henrik Kriiger,

    We suggest that you reach out to WPML support for assistance.
    Please let us know their response.

    Kind Regards,
    8theme team

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