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WPML Scrolling Glitch - by Alex - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Alex

Alex

Participant

October 22, 2021 at 17:27

Hello

I have this weird glitch on translated product pages: https://gyazo.com/a183b295ac3f5d5a5c07bab35dabb691.

I was told to make sure that the galleries are translated: https://prnt.sc/1x3yxnw .
That did not fix the issue :(.

Please, contact administrator
for this information.

#306230 Copied Theme version: 8.0.8

8 Answers

Rose Tyler

Support staff

October 23, 2021 at 14:21

Hello,

What version of Core browser do you use?
Provide URL of page with the problem.

Regards

#306281 Copied

Alex

Participant

October 23, 2021 at 14:24

On all browsers it does that. Currently on Safari Version 15.0 (16612.1.29.41.4, 16612).

URL: https://brandparty.com/es/hombres/camisetas-y-tops/hugo-boss-pack-de-3-camisetas-de-algodon-con-cuello-en-v/

#306282 Copied

Olga Barlow

Support staff

October 26, 2021 at 14:08

Hello,

Do you use variation gallery for any product? Not the product gallery but gallery for the single variation? Provide us with the link to the product where you use that.

Regards

#306585 Copied

Alex

Participant

October 26, 2021 at 15:23

“Do you use variation gallery for any product?” – No, https://gyazo.com/6665248c9c5d8b45d7bf4293f8b1cc5c

“Not the product gallery but gallery for the single variation?” – No, no products are single variation.

“Provide us with the link to the product where you use that.” – I don’t

I might have answered your questions wrong, so please use the login details to find out yourself and save time between correspondence.

#306602 Copied

Olga Barlow

Support staff

October 26, 2021 at 16:29

Hello,

Ok. Then check your single product now, please.

Regards

#306620 Copied

Alex

Participant

October 26, 2021 at 16:35

I am checking this URL https://brandparty.com/es/hombres/camisetas-y-tops/hugo-boss-pack-de-3-camisetas-de-algodon-con-cuello-en-v/ and it seems to work fine. What was the issue?

#306624 Copied

Olga Barlow

Support staff

October 26, 2021 at 17:18

Hello,

The variation gallery option caused the issue. I have disabled that option in theme settings.

Regards

#306636 Copied

Alex

Participant

October 26, 2021 at 17:19

Thank you

#306637 Copied
Tagged: glitch, scrolling, themes, woocommerce, wordpress, wpml
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