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WPML Plugin integration with Fondy plugin

This topic has 4 replies, 2 voices, and was last updated 8 months, 4 weeks ago ago by Rose Tyler

kezalkoatlj

Participant

August 2, 2023 at 12:55

I set up currencies using the WooCommerce Multilingual & Multicurrency plugin.
I set the currency definition according to the client’s location.
it was expected that when a client buys from the English version of the site, the price of 1500 UAH will go to the Fundy payment gateway. The end result is $1500.
The currency on the site is displayed correctly, but is not correctly transmitted to Fondy. They receive instead 1500 UAH – 1500$

I have disabled this feature for now.

Please, contact administrator
for this information.

#363488 Copied Theme version: 9.1.12 WooCommerce version: 7.9.0

3 Answers

Rose Tyler

Support staff

August 2, 2023 at 13:15

Hello, Kezalkoatlj,

Thank you for contacting us and for using XStore.

Have you tried to contact support of the plugin?

Please check how it works with the default WooCommerce theme – Storefront activated.
Let us know the result.

Kind Regards,
8theme team

#363491 Copied

kezalkoatlj

Participant

August 2, 2023 at 13:19

we have only your theme on the site.

#363492 Copied

Rose Tyler

Support staff

August 2, 2023 at 13:21

Hello, Kezalkoatlj,

Please go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too.

Kind Regards,
8theme team

#363493 Copied
Tagged: fondy, integration, plugin, themes, woocommerce, wordpress, wpml
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