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Topic: WPML Plugin integration with Fondy plugin

kezalkoatlj

Participant

August 2, 2023 12:55 pm

I set up currencies using the WooCommerce Multilingual & Multicurrency plugin.
I set the currency definition according to the client’s location.
it was expected that when a client buys from the English version of the site, the price of 1500 UAH will go to the Fundy payment gateway. The end result is $1500.
The currency on the site is displayed correctly, but is not correctly transmitted to Fondy. They receive instead 1500 UAH – 1500$

I have disabled this feature for now.
Site URL: hidden
Theme version: 9.1.12
WooCommerce version: 7.9.0

Content is visible for topic creator and
support staff only.

#363488 copied to clipboard

Rose Tyler

Support staff

August 2, 2023 1:15 pm

Hello, Kezalkoatlj,

Thank you for contacting us and for using XStore.

Have you tried to contact support of the plugin?

Please check how it works with the default WooCommerce theme – Storefront activated.
Let us know the result.

Kind Regards,
8theme team

#363491 copied to clipboard

kezalkoatlj

Participant

August 2, 2023 1:19 pm

we have only your theme on the site.

#363492 copied to clipboard

Rose Tyler

Support staff

August 2, 2023 1:21 pm

Hello, Kezalkoatlj,

Please go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too.

Kind Regards,
8theme team

#363493 copied to clipboard

Tagged: fondy, integration, plugin, themes, woocommerce, wordpress, wpml

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