Wpml doesn’t detect _et_second_description

This topic has 4 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Andrew Mitchell

  • Avatar: javi_web
    javi_web
    Participant
    March 6, 2024 at 15:07

    Hello, We are translating automatically the website with WPML.
    WPML doesn’t detect the second description for categories ( _et_second_description ).
    Do you know what I must to do?

    Thanks.
    Regards,
    Javi.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2024 at 15:42

    Hello, javi_web,

    Thank you for reaching out to us with your query regarding the WPML translation of the second description for categories (_et_second_description).

    To ensure that WPML recognizes and translates the second description, you may need to configure WPML to scan for additional custom fields that are not detected by default. Here are the steps you can follow:

    1. Navigate to the WPML -> Settings page in your WordPress dashboard.
    2. Scroll down to the ‘Custom Fields Translation’ section.
    3. Look for the ‘_et_second_description’ custom field in the list. If it’s not listed, you can add it manually.
    4. Set the custom field ‘_et_second_description’ to ‘Translate’ to make it available for translation.
    5. Save your changes.

    After completing these steps, WPML should be able to detect the second description for categories, and you will be able to translate it accordingly.

    If you continue to experience difficulties or if the above steps do not resolve the issue, please do not hesitate to contact us again, and provide temporary wp-admin and FTP access.

    Best Regards,
    8Theme’s Team

    Avatar: javi_web
    javi_web
    Participant
    March 6, 2024 at 17:51

    Hello Rose, thanks. I have found it on “Custom meta terms” and “Translate” is cheked. I will contact with WPML to resolve this issue.

    Thanks.
    Best Regards,
    Javi.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 6, 2024 at 17:51

    Dear javi_web,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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